Question 1

Can I request a custom design not listed on your website?

Accepted Answer

We love unique ideas! If you have a specific design in mind that is not listed, please contact our design team. We'll work with you to bring your custom furniture vision to life.

Question 2

Can I modify my order after placing it?

Accepted Answer

Once you place an order, it goes straight into production. Therefore, changes might not be possible. Please contact our customer service team immediately if you need assistance.

Question 3

Can I customize the furniture or planters on your website?

Accepted Answer

Absolutely! We offer a range of customization options for our furniture. You can choose from various finishes, fabrics, colors, and other design elements to create a piece that suits your style.

Question 4

What is the production time for furniture or planters?

Accepted Answer

Production times vary based on customization complexity and current orders. Please allow an estimated lead time of 6-8 weeks.

Question 5

What is your return policy for furniture or planters?

Accepted Answer

Our furniture and planters are made to order and typically non-returnable. However, if there are issues with craftsmanship or damage during transit, please contact our customer service team within 48 hours of receiving your order and we will either repair or replace the item

Question 6

Do you offer international shipping?

Accepted Answer

Yes